Business leaders are still upbeat about the benefits of technology adoption. It's key to their market penetration, central to competitive differentiation,...
Senin, 29 Desember 2008
Sabtu, 27 Desember 2008
Four Places to Find Managed Service Providers
4:06 AM By Big Dream
We spend considerable time educating businesses about the value of managed service providers (MSPs). Now it's time to tackle the next logical question:...
Rabu, 24 Desember 2008
Videoconferencing Enables Sales For Global Consulting Firm
5:10 AM By Big Dream
The business case made the argument for Kline & Company, a management consulting and research firm about to celebrate its 50th anniversary, to investigate...
Jumat, 19 Desember 2008
Five Ways to Avoid Business Travel Expenses In 2009
11:12 PM By Big Dream
Novell has canceled BrainShare. Apple is ending appearances at MacWorld. And thousands of businesses continue to cut their travel budgets for 2009.I've...
Hosted Phone System Saves Time, Money and Hassles
10:09 PM By Big Dream
If you've ever had to add or move employees, you know that one of the biggest hassles is dealing with the telephone system. While many companies are deploying...
The More Things Change, The More They Stay the Same
7:00 AM By Big Dream
I received an email the other day congratulating me on a column I wrote for NetworkWorld nearly three years ago entitled, "Why Managed Services Fail."The...
Kamis, 18 Desember 2008
Exploring Managed Services - Key Performance Indicators
8:32 AM By Big Dream
All business has become global. Companies of any size can now market products and services worldwide over the Internet. At the same time, competition...
Sabtu, 13 Desember 2008
How Web-Based Training Delivers Business Impact
7:04 AM By Big Dream
There's a touchy little secret about call centers: their employee turnover is atrocious; it can reach as high as 26 percent per year, according to one...
Jumat, 12 Desember 2008
Managed Services Momentum Shifts to Mid-Market
12:03 AM By Big Dream
While traveling across North America in recent weeks, I've heard about the same two-part trend from multiple sources: Some small businesses are reducing...
Kamis, 11 Desember 2008
A Boom in Managed Services - How to Prepare
1:40 AM By Big Dream
New studies demonstrate the pros and cons of Business Technology deployments, especially as they relate to IT investments strategies.First, the downside:...
Senin, 08 Desember 2008
Global Enterprises Opting for Managed Network Services
10:19 PM By Big Dream
I'm going to pull a Paul Harvey on my colleague Joe Panettieri. He wrote a couple of weeks ago about the managed service offerings of companies such as...
Sabtu, 06 Desember 2008
Managed Service in Search of a Market
7:03 AM By Big Dream
There's a new term in the managed services space -- Desktop-as-a-Service (DaaS), and it's an obvious extension of the SaaS model. Desktone is a company...
Rabu, 03 Desember 2008
Making Sure The Numbers Favor Managed Services
11:18 PM By Big Dream
As industry analyst forecasts mount predicting the rapid growth of managed services, an increasing proportion of IT and business decision-makers are taking...
Selasa, 02 Desember 2008
Managed Services for Every Type of Organization
4:26 AM By Big Dream
Do you believe that the growth of managed services adoption will have little impact in the government sector, or other non-profit organizations? Think...
Kamis, 27 November 2008
Can You Reach Your IT Manager On Thanksgiving?
3:46 AM By Big Dream
As Thanksgiving approaches on November 27, many U.S. companies are heading into an extended four-day holiday weekend.If you're an executive or CIO ask...
Rabu, 26 November 2008
Sizing Up the IT Management SaaS Market
8:14 PM By Big Dream
Our prior commentary on SaaS and Managed Services: Big Service Providers Plug In does a good job pointing out how various service providers are attempting...
Selasa, 25 November 2008
SaaS And Managed Services: Big Service Providers Plug In
12:39 PM By Big Dream
Quick: Name the world's most successful software as a service (SaaS) companies. Most readers will likely mention Salesforce.com ... then perhaps NetSuite,...
Senin, 24 November 2008
Redefining Vendor/Customer Relationships
6:30 PM By Big Dream
My colleague, Joe Panettieri, reports that Dell has won its largest managed services agreement ever with the state of Georgia.This contract illustrates...
Sabtu, 22 November 2008
Managed Service Scenarios: Choosing the Best-Fit Solution
6:42 AM By Big Dream
Are you puzzled about how to choose the best-fit managed service solution for your particular business needs? As a basic guide, the following are three...
Kamis, 20 November 2008
Managed Services: Branching Out to Branch Offices
12:43 PM By Big Dream
Companies with branch offices are facing a technology paradox: On the one hand, businesses are expanding their branch office locations by 6.8 percent...
Senin, 17 November 2008
The IT Management Implications of SaaS Growth
9:10 PM By Big Dream
THINKstrategies recently unveiled the initial findings of its fourth annual Software-as-a-Service (SaaS) customer survey, in conjunction with Cutter Consortium,...
Sabtu, 15 November 2008
Introduction to Managed Network Services
1:59 AM By Big Dream
Many companies find it expensive to keep up with new Business Technologies -- or simply prefer to devote their limited IT or Telecom resources to the...
Selasa, 11 November 2008
Is Cash Flow Holding Your Technology Back?
9:00 PM By Big Dream
At first glance, some small businesses are caught in a technology paradox: They need modern technologies to drive revenue higher. But they don't have...
Senin, 10 November 2008
Managing Enterprise IT Operations, from Afar
9:00 PM By Big Dream
According to a recent McKinsey & Company report, their research results demonstrated that the potential for managing servers and other IT resources...
Jumat, 07 November 2008
Four Must-Have Managed Services: In Any Economy
11:17 PM By Big Dream
I spent Thursday afternoon moderating a Webcast about the managed services industry. The discussion drove home the fact that small businesses will continue...
Overcoming the Psychological Barriers to On-Demand Services
5:12 AM By Big Dream
It is time for IT and business decision-makers to get over their fears of 'out-tasking' various aspects of their daily operations to specialized service...
